WILLOW BANK SURGERY
GP Practice | STOKE-ON-TRENT, ST3 6AB
60% Patient Satisfaction
NHS Cost: £1.8M/year
CQC Rating
N/A
Inspected 2021-07-02 00:00:00
Patient Survey
60%
2025 survey
Prescriptions
212.7K
824 medications
NHS Cost
£1.8M
12 months
Patient Experience
In the 2025 GP Patient Survey, 60% of patients at WILLOW BANK SURGERY reported a good overall experience. The practice received 114 survey responses.
| Overall Experience | 60% good |
|---|---|
| Easy to Contact | 56% |
| Easy by Phone | 30% |
| Easy via Website | 39% |
| Easy via App | 33% |
| Confidence in Professional | 81% |
| Needs Met | 83% |
| Same Day Appointment | 72% |
| Next Day Appointment | 19% |
| Wait Time About Right | 67% |
Prescribing Overview
Over the last 12 months, WILLOW BANK SURGERY prescribed 212,712 items across 579 different medications, at a total cost of £1,790,915 to the NHS.
| Medication | Items | Cost | vs National |
|---|---|---|---|
| Atorvastatin | 14,213 | £13.2K | +46.2% ▲ |
| Omeprazole | 8,120 | £14.7K | +82.7% ▲ |
| Ramipril | 6,710 | £6.7K | +43.4% ▲ |
| Amlodipine | 6,543 | £3.7K | +24.4% ▲ |
| Metformin hydrochloride | 5,760 | £17.2K | +61.5% ▲ |
| Levothyroxine sodium | 5,347 | £3.8K | +13.3% ▲ |
| Sertraline hydrochloride | 5,104 | £6.2K | +61.2% ▲ |
| Lansoprazole | 5,062 | £5.7K | +9.3% ▲ |
| Salbutamol | 4,796 | £15.1K | +91.9% ▲ |
| Colecalciferol | 4,156 | £17.3K | +11.6% ▲ |
Practice Information
Data sourced from NHSBSA English Prescribing Dataset, CQC, and GP Patient Survey. Prescribing data does not indicate quality of care. Higher prescribing rates may reflect patient demographics. Always consult your GP for medical advice.