WEST ROAD SURGERY
GP Practice | WESTCLIFF-ON-SEA, SS0 7AF
69% Patient Satisfaction
NHS Cost: £1.7M/year
CQC Rating
N/A
Inspected 2024-01-24 00:00:00
Patient Survey
69%
2025 survey
Prescriptions
173.4K
858 medications
NHS Cost
£1.7M
12 months
Patient Experience
In the 2025 GP Patient Survey, 69% of patients at WEST ROAD SURGERY reported a good overall experience. The practice received 100 survey responses.
| Overall Experience | 69% good |
|---|---|
| Easy to Contact | 52% |
| Easy by Phone | 22% |
| Easy via Website | 29% |
| Easy via App | 36% |
| Confidence in Professional | 85% |
| Needs Met | 89% |
| Same Day Appointment | 69% |
| Next Day Appointment | 25% |
| Wait Time About Right | 60% |
Prescribing Overview
Over the last 12 months, WEST ROAD SURGERY prescribed 173,442 items across 572 different medications, at a total cost of £1,732,281 to the NHS.
| Medication | Items | Cost | vs National |
|---|---|---|---|
| Atorvastatin | 8,534 | £12.4K | -12.2% ▼ |
| Lansoprazole | 5,328 | £7.1K | +15.0% ▲ |
| Amlodipine | 4,606 | £4.9K | -12.5% ▼ |
| Levothyroxine sodium | 4,427 | £6.4K | -6.2% ▼ |
| Sertraline hydrochloride | 3,882 | £12.7K | +22.6% ▲ |
| Co-codamol (Codeine phosphate/paracetamol) | 3,553 | £12.7K | +81.7% ▲ |
| Salbutamol | 3,530 | £14.4K | +41.2% ▲ |
| Bisoprolol fumarate | 3,529 | £3.2K | -12.2% ▼ |
| Omeprazole | 3,526 | £18.5K | -20.7% ▼ |
| Metformin hydrochloride | 3,499 | £21.5K | -1.9% vs avg |
Practice Information
Data sourced from NHSBSA English Prescribing Dataset, CQC, and GP Patient Survey. Prescribing data does not indicate quality of care. Higher prescribing rates may reflect patient demographics. Always consult your GP for medical advice.