WEST ROAD MEDICAL CENTRE
GP Practice | NEWCASTLE UPON TYNE, NE4 9QB
66% Patient Satisfaction
NHS Cost: £1.5M/year
CQC Rating
N/A
Inspected 2019-11-04 00:00:00
Patient Survey
66%
2025 survey
Prescriptions
239.6K
820 medications
NHS Cost
£1.5M
12 months
Patient Experience
In the 2025 GP Patient Survey, 66% of patients at WEST ROAD MEDICAL CENTRE reported a good overall experience. The practice received 112 survey responses.
| Overall Experience | 66% good |
|---|---|
| Easy to Contact | 69% |
| Easy by Phone | 54% |
| Easy via Website | 63% |
| Easy via App | 62% |
| Confidence in Professional | 85% |
| Needs Met | 79% |
| Same Day Appointment | 46% |
| Next Day Appointment | 37% |
| Wait Time About Right | 59% |
Prescribing Overview
Over the last 12 months, WEST ROAD MEDICAL CENTRE prescribed 239,602 items across 560 different medications, at a total cost of £1,515,985 to the NHS.
| Medication | Items | Cost | vs National |
|---|---|---|---|
| Atorvastatin | 20,286 | £16.3K | +108.7% ▲ |
| Lansoprazole | 11,044 | £7.6K | +138.4% ▲ |
| Metformin hydrochloride | 9,350 | £15.3K | +162.1% ▲ |
| Colecalciferol | 9,281 | £22.7K | +149.3% ▲ |
| Amlodipine | 7,742 | £3.7K | +47.1% ▲ |
| Lisinopril | 7,525 | £4.4K | +586.7% ▲ |
| Levothyroxine sodium | 6,884 | £11.4K | +45.8% ▲ |
| Bisoprolol fumarate | 5,474 | £2.6K | +36.2% ▲ |
| Paracetamol | 5,185 | £14.6K | +152.4% ▲ |
| Omeprazole | 4,898 | £39.2K | +10.2% ▲ |
Practice Information
Data sourced from NHSBSA English Prescribing Dataset, CQC, and GP Patient Survey. Prescribing data does not indicate quality of care. Higher prescribing rates may reflect patient demographics. Always consult your GP for medical advice.