THE UPSTAIRS SURGERY
GP Practice | ROMFORD, RM6 6RT
66% Patient Satisfaction
NHS Cost: £1.1M/year
CQC Rating
N/A
Inspected 2021-08-31 00:00:00
Patient Survey
66%
2025 survey
Prescriptions
156.2K
786 medications
NHS Cost
£1.1M
12 months
Patient Experience
In the 2025 GP Patient Survey, 66% of patients at THE UPSTAIRS SURGERY reported a good overall experience. The practice received 130 survey responses.
| Overall Experience | 66% good |
|---|---|
| Easy to Contact | 65% |
| Easy by Phone | 47% |
| Easy via Website | 51% |
| Easy via App | 56% |
| Confidence in Professional | 91% |
| Needs Met | 88% |
| Same Day Appointment | 71% |
| Next Day Appointment | 17% |
| Wait Time About Right | 45% |
Prescribing Overview
Over the last 12 months, THE UPSTAIRS SURGERY prescribed 156,235 items across 512 different medications, at a total cost of £1,092,520 to the NHS.
| Medication | Items | Cost | vs National |
|---|---|---|---|
| Atorvastatin | 10,784 | £10.9K | +11.0% ▲ |
| Levothyroxine sodium | 6,852 | £5.4K | +45.2% ▲ |
| Amlodipine | 6,466 | £4.1K | +22.9% ▲ |
| Ramipril | 4,870 | £4.2K | +4.1% ▲ |
| Omeprazole | 4,677 | £7.1K | +5.2% ▲ |
| Metformin hydrochloride | 4,342 | £12.0K | +21.7% ▲ |
| Lansoprazole | 4,228 | £4.3K | -8.7% ▼ |
| Colecalciferol | 4,057 | £11.6K | +9.0% ▲ |
| Bisoprolol fumarate | 3,498 | £2.1K | -13.0% ▼ |
| Allopurinol | 2,974 | £2.1K | +188.5% ▲ |
Practice Information
Data sourced from NHSBSA English Prescribing Dataset, CQC, and GP Patient Survey. Prescribing data does not indicate quality of care. Higher prescribing rates may reflect patient demographics. Always consult your GP for medical advice.