THE PUMP HOUSE SURGERY
GP Practice | COLCHESTER, CO6 2SW
78% Patient Satisfaction
NHS Cost: £1.4M/year
CQC Rating
N/A
Inspected 2017-04-11 00:00:00
Patient Survey
78%
2025 survey
Prescriptions
196.9K
812 medications
NHS Cost
£1.4M
12 months
Patient Experience
In the 2025 GP Patient Survey, 78% of patients at THE PUMP HOUSE SURGERY reported a good overall experience. The practice received 134 survey responses.
| Overall Experience | 78% good |
|---|---|
| Easy to Contact | 65% |
| Easy by Phone | 28% |
| Easy via Website | 42% |
| Easy via App | 55% |
| Confidence in Professional | 98% |
| Needs Met | 93% |
| Same Day Appointment | 49% |
| Next Day Appointment | 48% |
| Wait Time About Right | 72% |
Prescribing Overview
Over the last 12 months, THE PUMP HOUSE SURGERY prescribed 196,886 items across 553 different medications, at a total cost of £1,364,006 to the NHS.
| Medication | Items | Cost | vs National |
|---|---|---|---|
| Atorvastatin | 13,537 | £12.5K | +39.3% ▲ |
| Levothyroxine sodium | 8,696 | £10.2K | +84.2% ▲ |
| Ramipril | 7,612 | £6.0K | +62.7% ▲ |
| Lansoprazole | 6,949 | £7.4K | +50.0% ▲ |
| Amlodipine | 5,790 | £3.2K | +10.0% ▲ |
| Omeprazole | 5,403 | £16.8K | +21.5% ▲ |
| Bisoprolol fumarate | 4,832 | £3.1K | +20.2% ▲ |
| Citalopram hydrobromide | 4,675 | £3.0K | +162.2% ▲ |
| Lercanidipine hydrochloride | 3,968 | £12.9K | +542.4% ▲ |
| Sertraline hydrochloride | 3,967 | £5.7K | +25.3% ▲ |
Practice Information
Data sourced from NHSBSA English Prescribing Dataset, CQC, and GP Patient Survey. Prescribing data does not indicate quality of care. Higher prescribing rates may reflect patient demographics. Always consult your GP for medical advice.