ST JAMES' SURGERY
GP Practice | DOVER, CT16 1SF
80% Patient Satisfaction
NHS Cost: £1.6M/year
CQC Rating
N/A
Inspected 2017-02-21 00:00:00
Patient Survey
80%
2025 survey
Prescriptions
147.8K
887 medications
NHS Cost
£1.6M
12 months
Patient Experience
In the 2025 GP Patient Survey, 80% of patients at ST JAMES' SURGERY reported a good overall experience. The practice received 102 survey responses.
| Overall Experience | 80% good |
|---|---|
| Easy to Contact | 66% |
| Easy by Phone | 68% |
| Easy via Website | 56% |
| Easy via App | 41% |
| Confidence in Professional | 92% |
| Needs Met | 92% |
| Same Day Appointment | 77% |
| Next Day Appointment | 18% |
| Wait Time About Right | 71% |
Prescribing Overview
Over the last 12 months, ST JAMES' SURGERY prescribed 147,760 items across 555 different medications, at a total cost of £1,609,801 to the NHS.
| Medication | Items | Cost | vs National |
|---|---|---|---|
| Atorvastatin | 7,182 | £13.1K | -26.1% ▼ |
| Omeprazole | 5,997 | £19.7K | +34.9% ▲ |
| Bisoprolol fumarate | 3,497 | £3.8K | -13.0% ▼ |
| Sertraline hydrochloride | 3,229 | £6.9K | +2.0% ▲ |
| Salbutamol | 3,194 | £8.2K | +27.8% ▲ |
| Co-codamol (Codeine phosphate/paracetamol) | 3,098 | £12.3K | +58.5% ▲ |
| Metformin hydrochloride | 3,032 | £13.1K | -15.0% ▼ |
| Lansoprazole | 2,790 | £4.2K | -39.8% ▼ |
| Levothyroxine sodium | 2,781 | £7.2K | -41.1% ▼ |
| Folic acid | 2,747 | £3.3K | +111.6% ▲ |
Practice Information
Data sourced from NHSBSA English Prescribing Dataset, CQC, and GP Patient Survey. Prescribing data does not indicate quality of care. Higher prescribing rates may reflect patient demographics. Always consult your GP for medical advice.