PUMP LANE SURGERY
GP Practice | GILLINGHAM, ME8 7AA
96% Patient Satisfaction
NHS Cost: £365.5K/year
CQC Rating
N/A
Inspected 2022-11-22 00:00:00
Patient Survey
96%
2025 survey
Prescriptions
37.6K
609 medications
NHS Cost
£365.5K
12 months
Patient Experience
In the 2025 GP Patient Survey, 96% of patients at PUMP LANE SURGERY reported a good overall experience. The practice received 125 survey responses.
| Overall Experience | 96% good |
|---|---|
| Easy to Contact | 96% |
| Easy by Phone | 88% |
| Easy via Website | 86% |
| Easy via App | 76% |
| Confidence in Professional | 98% |
| Needs Met | 1% |
| Same Day Appointment | 75% |
| Next Day Appointment | 21% |
| Wait Time About Right | 94% |
Prescribing Overview
Over the last 12 months, PUMP LANE SURGERY prescribed 37,589 items across 344 different medications, at a total cost of £365,467 to the NHS.
| Medication | Items | Cost | vs National |
|---|---|---|---|
| Atorvastatin | 1,928 | £3.3K | -80.2% ▼ |
| Omeprazole | 1,334 | £2.1K | -70.0% ▼ |
| Amlodipine | 1,332 | £1.2K | -74.7% ▼ |
| Bisoprolol fumarate | 966 | £1.1K | -76.0% ▼ |
| Levothyroxine sodium | 934 | £1.1K | -80.2% ▼ |
| Lansoprazole | 927 | £1.5K | -80.0% ▼ |
| Metformin hydrochloride | 821 | £3.3K | -77.0% ▼ |
| Sertraline hydrochloride | 727 | £1.6K | -77.0% ▼ |
| Colecalciferol | 693 | £4.0K | -81.4% ▼ |
| Lisinopril | 662 | £771 | -39.6% ▼ |
Practice Information
Data sourced from NHSBSA English Prescribing Dataset, CQC, and GP Patient Survey. Prescribing data does not indicate quality of care. Higher prescribing rates may reflect patient demographics. Always consult your GP for medical advice.