NORFOLK STREET SURGERY
GP Practice | STOKE-ON-TRENT, ST1 4PB
73% Patient Satisfaction
NHS Cost: £3.1M/year
CQC Rating
N/A
Inspected 2025-10-16 00:00:00
Patient Survey
73%
2025 survey
Prescriptions
371.8K
970 medications
NHS Cost
£3.1M
12 months
Patient Experience
In the 2025 GP Patient Survey, 73% of patients at NORFOLK STREET SURGERY reported a good overall experience. The practice received 117 survey responses.
| Overall Experience | 73% good |
|---|---|
| Easy to Contact | 66% |
| Easy by Phone | 50% |
| Easy via Website | 42% |
| Easy via App | 44% |
| Confidence in Professional | 91% |
| Needs Met | 82% |
| Same Day Appointment | 65% |
| Next Day Appointment | 25% |
| Wait Time About Right | 60% |
Prescribing Overview
Over the last 12 months, NORFOLK STREET SURGERY prescribed 371,814 items across 714 different medications, at a total cost of £3,078,878 to the NHS.
| Medication | Items | Cost | vs National |
|---|---|---|---|
| Atorvastatin | 19,966 | £19.7K | +105.4% ▲ |
| Metformin hydrochloride | 12,698 | £35.1K | +255.9% ▲ |
| Omeprazole | 12,625 | £26.2K | +184.0% ▲ |
| Ramipril | 12,498 | £11.4K | +167.1% ▲ |
| Amlodipine | 11,412 | £8.1K | +116.9% ▲ |
| Salbutamol | 10,609 | £42.2K | +324.4% ▲ |
| Lansoprazole | 8,120 | £8.3K | +75.3% ▲ |
| Colecalciferol | 7,723 | £33.4K | +107.4% ▲ |
| Levothyroxine sodium | 7,716 | £8.1K | +63.5% ▲ |
| Sertraline hydrochloride | 6,929 | £8.8K | +118.8% ▲ |
Practice Information
Data sourced from NHSBSA English Prescribing Dataset, CQC, and GP Patient Survey. Prescribing data does not indicate quality of care. Higher prescribing rates may reflect patient demographics. Always consult your GP for medical advice.