NEW OTTERSHAW SURGERY
GP Practice | CHERTSEY, KT16 0JX
1% Patient Satisfaction
NHS Cost: £975.6K/year
CQC Rating
N/A
Inspected 2019-08-29 00:00:00
Patient Survey
1%
2025 survey
Prescriptions
90.3K
765 medications
NHS Cost
£975.6K
12 months
Patient Experience
In the 2025 GP Patient Survey, 1% of patients at NEW OTTERSHAW SURGERY reported a good overall experience. The practice received 119 survey responses.
| Overall Experience | 1% good |
|---|---|
| Easy to Contact | 93% |
| Easy by Phone | 91% |
| Easy via Website | 69% |
| Easy via App | 63% |
| Confidence in Professional | 99% |
| Needs Met | 99% |
| Same Day Appointment | 85% |
| Next Day Appointment | 8% |
| Wait Time About Right | 94% |
Prescribing Overview
Over the last 12 months, NEW OTTERSHAW SURGERY prescribed 90,257 items across 461 different medications, at a total cost of £975,620 to the NHS.
| Medication | Items | Cost | vs National |
|---|---|---|---|
| Atorvastatin | 4,304 | £8.2K | -55.7% ▼ |
| Lansoprazole | 2,904 | £4.2K | -37.3% ▼ |
| Amlodipine | 2,713 | £3.1K | -48.4% ▼ |
| Colecalciferol | 2,613 | £14.5K | -29.8% ▼ |
| Bisoprolol fumarate | 2,477 | £2.5K | -38.4% ▼ |
| Levothyroxine sodium | 2,430 | £3.9K | -48.5% ▼ |
| Omeprazole | 2,378 | £5.3K | -46.5% ▼ |
| Ramipril | 1,763 | £2.6K | -62.3% ▼ |
| Metformin hydrochloride | 1,684 | £8.4K | -52.8% ▼ |
| Sertraline hydrochloride | 1,603 | £4.3K | -49.4% ▼ |
Practice Information
Data sourced from NHSBSA English Prescribing Dataset, CQC, and GP Patient Survey. Prescribing data does not indicate quality of care. Higher prescribing rates may reflect patient demographics. Always consult your GP for medical advice.