HIGHERLAND SURGERY

GP Practice | NEWCASTLE, ST5 2UE

86% Patient Satisfaction NHS Cost: £1.1M/year
CQC Rating
N/A
Inspected 2017-03-09 00:00:00
Patient Survey
86%
2025 survey
Prescriptions
135.7K
790 medications
NHS Cost
£1.1M
12 months

Patient Experience

In the 2025 GP Patient Survey, 86% of patients at HIGHERLAND SURGERY reported a good overall experience. The practice received 109 survey responses.

Overall Experience86% good
Easy to Contact85%
Easy by Phone81%
Easy via Website47%
Easy via App59%
Confidence in Professional97%
Needs Met96%
Same Day Appointment88%
Next Day Appointment11%
Wait Time About Right84%

Prescribing Overview

Over the last 12 months, HIGHERLAND SURGERY prescribed 135,711 items across 542 different medications, at a total cost of £1,097,159 to the NHS.

MedicationItemsCostvs National
Atorvastatin 9,939 £9.1K +2.3% ▲
Omeprazole 5,767 £13.8K +29.7% ▲
Ramipril 4,686 £4.6K +0.2% vs avg
Amlodipine 4,062 £3.0K -22.8% ▼
Levothyroxine sodium 4,040 £3.0K -14.4% ▼
Bisoprolol fumarate 3,697 £2.6K -8.0% ▼
Colecalciferol 2,999 £11.6K -19.4% ▼
Metformin hydrochloride 2,884 £8.6K -19.2% ▼
Sertraline hydrochloride 2,801 £5.0K -11.6% ▼
Lansoprazole 2,484 £2.8K -46.4% ▼

Practice Information

  • Address3 ORME ROAD, POOLFIELD, NEWCASTLE-UNDER-LYME, NEWCASTLE, STAFFORDSHIRE
  • PostcodeST5 2UE
  • Phone01782 917840
  • Area
  • ICB
  • Practice CodeM83140
  • StatusActive
Data sourced from NHSBSA English Prescribing Dataset, CQC, and GP Patient Survey. Prescribing data does not indicate quality of care. Higher prescribing rates may reflect patient demographics. Always consult your GP for medical advice.