ELM HAYES SURGERY
GP Practice | BRISTOL, BS39 7SF
88% Patient Satisfaction
NHS Cost: £1.4M/year
CQC Rating
N/A
Inspected 2025-10-14 00:00:00
Patient Survey
88%
2025 survey
Prescriptions
230.7K
867 medications
NHS Cost
£1.4M
12 months
Patient Experience
In the 2025 GP Patient Survey, 88% of patients at ELM HAYES SURGERY reported a good overall experience. The practice received 110 survey responses.
| Overall Experience | 88% good |
|---|---|
| Easy to Contact | 76% |
| Easy by Phone | 60% |
| Easy via Website | 43% |
| Easy via App | 50% |
| Confidence in Professional | 98% |
| Needs Met | 98% |
| Same Day Appointment | 81% |
| Next Day Appointment | 17% |
| Wait Time About Right | 76% |
Prescribing Overview
Over the last 12 months, ELM HAYES SURGERY prescribed 230,689 items across 568 different medications, at a total cost of £1,432,979 to the NHS.
| Medication | Items | Cost | vs National |
|---|---|---|---|
| Atorvastatin | 15,907 | £15.1K | +63.7% ▲ |
| Omeprazole | 11,826 | £13.1K | +166.0% ▲ |
| Amlodipine | 8,647 | £4.9K | +64.3% ▲ |
| Levothyroxine sodium | 8,252 | £5.9K | +74.8% ▲ |
| Bisoprolol fumarate | 6,416 | £3.8K | +59.6% ▲ |
| Colecalciferol | 5,946 | £15.8K | +59.7% ▲ |
| Ramipril | 5,536 | £5.6K | +18.3% ▲ |
| Perindopril erbumine | 5,114 | £11.5K | +863.4% ▲ |
| Lansoprazole | 4,116 | £3.8K | -11.1% ▼ |
| Sertraline hydrochloride | 3,847 | £5.4K | +21.5% ▲ |
Practice Information
Data sourced from NHSBSA English Prescribing Dataset, CQC, and GP Patient Survey. Prescribing data does not indicate quality of care. Higher prescribing rates may reflect patient demographics. Always consult your GP for medical advice.