BANKHOUSE SURGERY
GP Practice | HARTLEPOOL, TS24 7PW
72% Patient Satisfaction
NHS Cost: £1.8M/year
CQC Rating
N/A
Inspected 2016-08-12 00:00:00
Patient Survey
72%
2025 survey
Prescriptions
240.7K
853 medications
NHS Cost
£1.8M
12 months
Patient Experience
In the 2025 GP Patient Survey, 72% of patients at BANKHOUSE SURGERY reported a good overall experience. The practice received 92 survey responses.
| Overall Experience | 72% good |
|---|---|
| Easy to Contact | 60% |
| Easy by Phone | 40% |
| Easy via Website | 40% |
| Easy via App | 45% |
| Confidence in Professional | 90% |
| Needs Met | 89% |
| Same Day Appointment | 52% |
| Next Day Appointment | 30% |
| Wait Time About Right | 75% |
Prescribing Overview
Over the last 12 months, BANKHOUSE SURGERY prescribed 240,686 items across 589 different medications, at a total cost of £1,823,829 to the NHS.
| Medication | Items | Cost | vs National |
|---|---|---|---|
| Atorvastatin | 13,516 | £16.4K | +39.1% ▲ |
| Lansoprazole | 9,910 | £10.6K | +113.9% ▲ |
| Amlodipine | 7,379 | £6.8K | +40.2% ▲ |
| Sertraline hydrochloride | 7,262 | £10.5K | +129.3% ▲ |
| Omeprazole | 6,271 | £12.4K | +41.1% ▲ |
| Levothyroxine sodium | 6,152 | £8.9K | +30.3% ▲ |
| Salbutamol | 5,815 | £12.0K | +132.6% ▲ |
| Paracetamol | 5,719 | £27.3K | +178.4% ▲ |
| Bisoprolol fumarate | 5,381 | £4.3K | +33.9% ▲ |
| Ramipril | 4,668 | £6.0K | -0.2% vs avg |
Practice Information
Data sourced from NHSBSA English Prescribing Dataset, CQC, and GP Patient Survey. Prescribing data does not indicate quality of care. Higher prescribing rates may reflect patient demographics. Always consult your GP for medical advice.